Those of you who read my blog and thought that Citibank sucks - think again! It actually STINKS.
Thanks to the original mess-ups I have had my account open in Dec, operational since Feb. I finally got a hold of my internet password and managed to even log in. But when I eagerly went to check out my account statement, it said - Please register to read your statements online. Are they so dumb at Citibank that they have no idea that people who sign up for an internet password would need to access their statement online.
Needless to say, Citibank neither sends me a statement by post, nor by email, and now it wonders whether I want to register to read my statement online. HelllllOoooooo, this is my money we are talking about. Have I no right to know what Citibank is doing with my money without signing up zillions of times and answering gazillions of questions? Is there something wrong with me? Does the rest of the world believe in trust and faith? Will Citibank lend me money based on the same trust and faith that they keep my money without ever bothering to send me a tiny little inkling on what transactions are happening in MY bank account?
Anybody in their right mind, still signing up for a Citibank account???
Subscribe to:
Post Comments (Atom)
1 comment:
I ahve been a member of CITIBANK NRI services headquartered in Chennai, and to my surprise the internet stuff works pretty well, apart from the 'Server busy' messages in between. My online transactions and other services work well too. Dunno why you are having sommuch problems. Well their H-pin and the other pin are a bit confusing but its ok. Im happy as long as the site works and does my work. Also I did not require to register separately for accessing a statement. Wonder why its with you! You should check out, maybe there is some miscommunication.
Post a Comment